An Optimized Digital Signage Solution
for QSR/F&B stores
All images are for illustrative purposes only.
LG SuperSign QSR is a packaged solution for the efficient management of displays in the QSR industry, which includes LG SuperSign CMS,
KDS Manager, and Q-Manager. The Quick Service Restaurant (QSR) industry is witnessing rapid digital transformation, aiming to enhance
operational efficiency and deliver an improved user experience to customers. As this digital transformation continues, there is a growing demand
for a solution that can seamlessly integrate and efficiently manage the increasing number of displays in QSR/F&B stores. LG SuperSign QSR aims to
simplify store operations and enhance the overall customer experience by facilitating the management of signage products used within
the QSR/F&B industry.
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LG SuperSign QSR Structure
Dynamic Digital Menu Board
Menu boards can be categorized into two types: analog menu boards composed of simple text and digital menu boards that
incorporate visual elements. You may have noticed digital menu boards at fast food stores featuring screen transitions
and animations. Compared to traditional menu boards, digital menu boards with displays pique customers’ curiosity,
visually convey diverse information, and allow easy modification of menu board images and text.
By leveraging the LG SuperSign CMS solution, you can create a customized menu board that showcases the unique characteristics of your store and produce promotional materials. This enables you to provide menu guidance through the menu board and create engaging promotional content, which may increase sales.
By leveraging the LG SuperSign CMS solution, you can create a customized menu board that showcases the unique characteristics of your store and produce promotional materials. This enables you to provide menu guidance through the menu board and create engaging promotional content, which may increase sales.
Content Creation And Distribution:
The LG SuperSign CMS solution facilitates easy configuration
of the menu board to align with your store’s characteristics and food
offerings. Furthermore, the solution allows seamless distribution of the
content you create to the connected display.
Rule Settings:
With the LG SuperSign CMS solution, you have the flexibility
to set different display rules based on your preferences.
Additionally, real-time content changes can be achieved by
integrating external data, such as weather information. For
example, by linking the menu board with weather data, you
can promote hot drinks instead of cold drinks during rainy
weather, or display discounted prices for certain items after
10 PM (depending on user settings) to increase sales. This
enables you to effectively compose content that is dynamically
tailored to your specific objectives.
Kitchen Display System & POS Integration
Ordering errors are a common challenge in the restaurant industry. Customers may raise complaints if they receive food different from their
original order or if the food of a customer who ordered later than the customer who ordered earlier is prepared. LG SuperSign QSR’s KDS Manager
offers a solution to systematize the ordering process and minimize such errors. When an order is placed at a kiosk or POS machine,
the order details can be displayed in the kitchen, allowing staff to efficiently manage the order queue and increase overall work efficiency.
KDS Manager enhances work efficiency by facilitating clear communication within the restaurant through the following features:
KDS Manager enhances work efficiency by facilitating clear communication within the restaurant through the following features:
Simplified Order Tracking
Orders are displayed in the sequence they are received,
providing a clear and trackable ordering process.
Scalability With Open API
By offering an open API, KDS Manager easily integrates
with various Point of Sale (POS) or Kiosk systems
worldwide, facilitating compatibility with different systems.
By leveraging these capabilities, KDS Manager streamlines order management, reduces errors, and improves the overall
efficiency of restaurant operations
Queuing Management System & Display
At fast food stores, when food is ready, there is often an announcement made with a sound, such as "Order number 77 is out." However, there
are instances where customers may experience difficulties in hearing these announcements, especially when they are far from the
pick-up point or in a noisy environment, resulting in unawareness of their served food.
To address this issue, having a display in the store that shows the order numbers can significantly enhance the customer's experience by providing a more intuitive way to track the progress of their order. LG SuperSign QSR's Q-Manager enables the digitization of the customer's experience, confirming they are informed from the moment their food is prepared until it is ready for pickup.
To address this issue, having a display in the store that shows the order numbers can significantly enhance the customer's experience by providing a more intuitive way to track the progress of their order. LG SuperSign QSR's Q-Manager enables the digitization of the customer's experience, confirming they are informed from the moment their food is prepared until it is ready for pickup.
Enhance Customer Experience:
Customers can simply refer to the display screen to see when their
order number appears, reducing confusion and waiting time.
Streamline In-store Operations:
Intuitive guidance for services allows customers to navigate the ordering
process without physically standing in line. This not only increases in-store
productivity but also reduces operating costs associated with managing
queues.
By implementing Q-Manager, fast food stores can optimize their operations, improve customer satisfaction, and create a more efficient and pleasant
dining experience.
Business Resources
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Brochure
